Legal Document

Privacy Policy

Last Updated: 10 June 2025 · Effective: 10 June 2025

This policy describes how Promptly ("we", "us", "our") handles personal data collected through our website and course enrolment process. We take data protection seriously and aim to be straightforward about what we collect and why.

Who We Are

Promptly is an online school for AI development, based at 61 Si Chan Road, Nai Muang, Khon Kaen 40000, Thailand.

For privacy-related questions, contact us at [email protected].

What Data We Collect

We collect data that you provide directly and data that is generated when you use our website.

Data you provide:

Name and email address (required when submitting our contact form or enrolling)
Phone number (optional, if you choose to provide it)
Message content from the contact form
Project files and submissions during course participation

Data collected automatically:

Cookie consent preferences (stored locally in your browser)
Website usage data via analytics cookies, if you consent
Standard server logs (IP address, browser type, pages visited)

How We Use Your Data

To respond to enquiries and process course enrolments
To deliver course materials and communicate about your studies
To provide mentor feedback on submitted projects
To improve our website and course content using aggregated analytics
To comply with applicable Thai law and regulatory requirements

Legal basis for processing: consent (for optional communications and analytics cookies), contractual necessity (for course delivery), and legitimate interest (for website security and fraud prevention).

Data Sharing

We do not sell or share your personal data with third parties for marketing or advertising purposes.

We may share data with:

Payment processors, to complete course enrolment transactions
Email service providers, for course communication
Analytics providers (only if you have consented to analytics cookies)
Authorities if required by Thai law

Data Retention

We keep personal data for as long as necessary:

Contact form enquiries: up to 12 months from last contact
Enrolment and course records: up to 3 years from course completion
Project submissions: retained for the duration of your enrolment and 12 months thereafter
Analytics data: in aggregated, anonymised form only

Data Protection Measures

We apply reasonable technical and organisational measures including:

HTTPS encryption for all data transmitted through our website
Restricted access to personal data — only staff with a clear need can access it
Regular review of who has access to stored data
Prompt notification to affected individuals if a data breach occurs

Cookies

We use cookies to keep the site functioning and (with your consent) to understand how the site is used. See our Cookie Policy for full details.

Essential cookies cannot be disabled as they are necessary for the site to work. Optional analytics and marketing cookies are only set if you accept them through our cookie banner.

Your Rights

Under Thailand's Personal Data Protection Act (PDPA) and applicable data protection principles, you have the right to:

Access a copy of the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data where we have no continuing legal basis to hold it
Object to processing based on legitimate interest
Withdraw consent for analytics cookies at any time via the Cookie Policy page
Lodge a complaint with Thailand's Personal Data Protection Committee

To exercise any of these rights, write to [email protected]. We will respond within 30 days.

Third-Party Links

Our website may contain links to external resources. We are not responsible for the privacy practices of those sites and recommend reviewing their own policies before providing any personal data.

Children's Privacy

Our courses are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a minor has submitted data through our site, contact us at [email protected] so we can remove it.

Policy Updates

When this policy changes materially, we will update the date at the top and, where appropriate, notify active students by email. Continued use of the site after changes take effect constitutes acceptance of the updated policy.

Contact

For questions or data requests:

Promptly
61 Si Chan Road, Nai Muang, Khon Kaen 40000, Thailand
Email: [email protected]